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Kiel Project 8-5-16


Initial Consult

This is step one!  We meet. Our first date if you will. No commitment yet. For this meeting, we come to your home to discuss your design goals and preferences, analyze needs, establish the scope of work, and determine the project budget. In this meeting, we will spew as much design advice as we can commit to. Most importantly, we talk about you and your story.




Now, we propose. We head back to our studio and calculate how many hours we think it will take to do your project and determine a design fee. This fee covers our time to work on your project in the design phase (steps 3-5) as well as source product, pull fabric, price out labor, meet with vendors, etc. We will send you an invoice (via email) with design fees itemized out based on rooms. The ball is now in your court. You can say, "No thank you, ladies", or "Love it! Sign me up! Let's started!". When you have inspected the invoice and you're ready to move forward, you can send a check, do an online bank transfer, or pay with credit/debit card. (FINE PRINT: There is a 3.5% charge on credit and debit card payments.) A signed copy of this process is REQUIRED to move forward just to make sure we're all on the same page. (Pun intended.) 





Time to measure. Budget and dimensions are the least fun parts of our job BUT definitely the most important. If it doesn't fit, we didn't do our job. To make sure this part is done correctly, we require a separate measuring appointment. We come to measure all the rooms, windows, existing pieces, etc. you have and then take them back to the studio to really get started on the good stuff. You are not allowed to hang out with us! We are too chatty for that. ;). Give us a key, a nanny's phone #, or a gate code, and we go at it!

Covered in the Design Fee



This part might be our favorite!! We meet at our studio. First, we show you preliminary scaled space plans and ideas. We present you with TONS of "GordonDunning Playing Cards" (images of furniture, art, light fixtures, lamps, rugs, architectural details, and so on) as well as fabric, finish, and paint samples for you to attack. Your job is to share your feelings about the items, samples, and plans.  Be honest!  Here are a few examples of what we have heard before : "I hate this chair!!", "I'd love this if it were orange", "This looks like my grandmother's table, and I loved that table!" We take all this feedback to create the perfect design for you!

Covered in the Design Fee


Now that we have you all figured out, we finish the design for your space down to the last detail and dollar. In our design presentation (typically done at our studio), you see scaled floor plans, samples, selections and pricing for the entire design. Changes can be made at the final presentation, but typically there are only a few changes. The Love.Hate meeting should weed out most of the revisions. If an entire overhaul of the the design is needed, additional design fees will be charged.

Covered in the Design Fee




This is the boring part. Once you have made any final changes to the design and are happy with what is to come, you intitate the ordering by paying 80% of the total invoice via check, bank tranfer, or credit card. (FINE PRINT: There is a 3.5% charge on credit and debit card payments). Then, we get to ordering and handling all the logistics of getting all the pieces to the puzzle to come together for installation day. Furniture and custom items (pillows, drapes, etc.) have a lead time of 8-14 weeks (sometimes longer). Prepare to wait a bit. Trust us! It is worth it!! An additional fee is taken at this time to cover our time to manage the project. We handle scheduling all of the labor (painter, millwork, wallpaper, pillows etc.), ordering product, coordinating delivery, and dealing with damaged goods. This fee also includes our time to oversee installation and accessorize. We include this fee estimate in the invoice we present to you at the final design presentation.

To be determined

The part we've all been waiting for! We set a date with our installation teams to bring in all the furniture, art, rugs, etc. We like to do as much as we can in one day to make sure you see the big picture. We kick you out and get to work arranging each and every peice perfectly. When you arrive home, you should do nothing but sit in your space, soak it in, and enjoy a glass of...whatever you fancy. Following install day, we send you the final itemized invoice. This is when the remainder of your balance will be due. Then, voila, you are at home in your new home...probably planning your next project with us. ;) Cheers!


Covered in Project Management Fee

What if...?


How much does a design project cost?


Ugh! We hate to do this, depends. This is not the answer you wanted, and we totally understand; however, it really does. It depends on the room, how much furniture you already have, your timeline, etc. There is hope, though. Our initial consultation fee is $150. We come to your house, see the space, get to know you, and pump out as much advice as we can commit to in that hour. (Yes, that includes paint colors.) Then, we can tell you what our retainer fee would be to design your space. We usually estimate a retainer fee based on the amount of hours we think it will take to source, design, sketch, meet, and present the design. You then get to decide how you want to proceed. During the process, we bill against that retainer fee so that there are no surprises. Read more about our process. We very rarely go over our estimate and always let our clients know before that happens. If you want a more predictable fee based process, take a look at our Room in Your Inbox program. 


How long will our project take?


Depending on schedules, the design process typically takes about 3 weeks. Furniture etc. TYPICALLY takes about 8-10 weeks to come in.


Can I make revisions?


Because we have the Love/Hate meeting as a part of our process, there is rarely a need for many revisions. Of course, there is the occasional change. Short answer: Yes! You can make revisions. If we have to completely re-design a room at the end of the design process, we may have to charge additional fees. 


Who designs my project? 


Ummm...we are attached at the hip. With very few exceptions, we both work on every single project, go to every single meeting, and work with every single client. We believe that the whole is better than its parts, and we always do a better design when we work together. Teamwork makes the dream work. 


Do you you take weekend appointments?


No.  Unfortunately, we do not. We LOVE our job, and we want to continue to do so. The best way to do that is to reserve our weekends for family, friends, fun, and rest. You'll like us better on Monday that way.


Anything else? Email us. 

A few last things...

Mark-Ups and Fees:

Rates are hourly and billed in quarter-hour

Design Fee:                     Senior Designer $100 per hour

                                         Assistant Designer/Intern $50 per hour

Project Management:   Senior Designer $100 per hour

                                         Assistant Designer/Intern $50 per hour

Procurement of Goods and Services: 

40% markup is added to all goods purchased from “trade” resources (Client will never pay more than retail if applicable.)

20% markup is added to all contracted services (ie. seamstress, installation, electrician etc.)


Additional Fees and Details:

Travel expenses for clients outside of the Atlanta Perimeter will be billed as incurred and may include: economy class airfare or mileage, $40 per day food allowance, standard hotel room (not to exceed $300 per night), economy class rental car if needed.


If the occasion arises that a homeowner cannot be available to grant access to the residence for any part of the execution of the project, the homeowner must make arrangements for the designer (and/or designers’ team i.e. subcontractors, wallpapers, interns etc.) to access the home.


Custom furniture, artwork, millwork, design elements etc. are not returnable or exchangeable.


……………Photo Release Agreement: Images are an integral part of our business. Please initial to the left to release images of your home to us to share on the following platforms (including but limited to): Instagram, Facebook, GordonDunning Website, etc. Many publishers will not use projects when images have been available on the internet. We ask that you do not share images of the entire project/room for this reason. 

-We will never share your personal information (name, address, images, etc)

Both parties agree to above parameters.












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